ku95 Terms and Conditions

1.1 Eligibility to Register

To register on ku95, you must meet the following conditions:

• You must be at least 21 years of age.
• You must open the account in your own name and of your own free will.
• Each person may operate one account only.
• All information you provide must be complete, accurate, and truthful.

1.2 Multiple Accounts Prohibited

Creating more than one account per person is strictly prohibited. If multiple accounts are detected, all accounts will be closed immediately and the associated funds may be seized. This policy is enforced strictly to prevent misuse of bonus benefits.

2.1 Documents for Age Verification

ku95 may at any time request any one of the following documents to verify age:

• National ID Card (NID)
• Passport
• Driving licence
• Birth registration certificate (government-issued)

2.2 KYC Process

Under the Know Your Customer (KYC) policy, ku95 may make identity verification mandatory before processing a withdrawal. Withdrawals may be temporarily held until verification is complete. This is done for the protection of members.

3.1 Password Confidentiality

It is your responsibility to keep your account login details (username and password) completely confidential. Do not share this information with anyone.

3.2 Unauthorised Access

If you notice any unauthorised access or suspicious activity on your account, notify our support team immediately. You are responsible for all use of your account, whether authorised or unauthorised.

3.3 Account Transfer Prohibited

Transferring, selling, or renting your ku95 account to anyone else is strictly prohibited. If such activity is detected, the account will be closed immediately.

4.1 Deposit Rules

The minimum deposit amount on ku95 is ৳500. Accepted payment methods: bKash, Nagad, Rocket, and Upay. All deposits are accepted in Bangladeshi Taka (BDT).

• Deposits must be made only from a payment account registered in your own name.
• Deposits through third parties are strictly prohibited.
• Deposits will be credited to your account after successful confirmation.

4.2 Withdrawal Rules

The minimum withdrawal amount on ku95 is ৳500. Successfully submitted withdrawal requests are generally processed within 1 hour.

• Withdrawals can only be made to the same payment method used for the deposit.
• Withdrawals may be held if KYC verification has not been completed.
• Withdrawals may be restricted until bonus wagering requirements are met.

5.1 Welcome Bonus Terms

New members on ku95 receive a welcome bonus of up to 200% on their first deposit, up to a maximum of ৳10,000. A minimum deposit of ৳500 is required to claim this bonus.

• Wagering requirement for the bonus: 15 times the bonus amount.
• Each member may receive the welcome bonus once only.
• Bonus funds cannot be withdrawn before the wagering requirement is met.

5.2 Other Promotions

ku95 offers various promotional offers, cashback, and VIP benefits from time to time. Each promotion has its own terms, which are stated on the relevant offer page. Bonuses may be cancelled if misuse, manipulation, or abnormal betting patterns are detected.

5.3 VIP Programme Benefits

The ku95 VIP programme has 4 tiers — Bronze, Silver, Gold, and Platinum. Weekly cashback benefits are available at each tier:

• Bronze: up to 0.3% weekly cashback
• Silver: up to 0.6% weekly cashback
• Gold: up to 0.9% weekly cashback
• Platinum: up to 1.2% weekly cashback

5.4 Reasons for Bonus Cancellation

ku95 reserves the right to cancel bonuses in any of the following circumstances:

• Collecting bonuses through multiple accounts.
• Claiming multiple bonuses from the same household or device.
• Evidence of manipulation to meet bonus terms.
• Registration using false or incorrect information.

6.1 Fair Play Policy

ku95 ensures fair play and transparency across all games. Game outcomes are determined by a Random Number Generator (RNG) that has been independently verified.

6.2 Technical Issues

If a technical fault or disconnection occurs during a game, the result of that round will be considered void and the stake will be refunded. In such cases, ku95's decision is final.

6.3 Game Provider Terms

The individual rules of all game providers, including Pragmatic Play, JILI, PG Soft, Spribe, and Evolution Gaming, apply. In the event of any conflict with ku95's terms, ku95's terms will take precedence.

8.1 ku95's Rights

ku95 may immediately suspend or close any account for any of the following reasons:

• Violation of these terms and conditions.
• Fraud or suspicious activity.
• Failure to complete the KYC verification process.
• Extended inactivity.

8.2 Closure at Member's Own Request

You may close your account at any time by contacting us through our live chat support. Any pending withdrawal requests will be settled before the account is closed; however, any bonuses for which the wagering requirement has not been met will be cancelled.

9.1 Our Commitment

ku95 believes in responsible gaming. We are committed to ensuring a safe and enjoyable gaming experience for members. If gambling becomes a problem, we are ready to help.

9.2 Self-Exclusion Feature

Any member may temporarily or permanently exclude themselves from the platform (self-exclusion). Contact our support team at any time via 24/7 live chat for this.

9.3 Protection of Minors

Please be vigilant to ensure that children or minors cannot access ku95 from your device. The use of parental control software is recommended.

10.1 Data Collection

ku95 collects members' personal information only for the purposes of service delivery, identity verification, and security. We use SSL encryption to keep all data protected.

10.2 Use and Sharing of Information

Your personal information will not be sold to any third party under any circumstances. To learn more, please read our Privacy Policy page.

11.1 Complaint Process

If you have any dispute or complaint, please first contact our 24/7 live chat support or reach us at [email protected]. We will make every effort to resolve it as quickly as possible.

11.2 ku95's Decision

ku95's decisions regarding gaming results, bonus eligibility, and interpretation of rules shall be considered final. However, a commitment is made to consider every complaint honestly and fairly.

12.1 Service Interruption

The service may be temporarily unavailable due to technical issues, maintenance, or external factors. In such situations, ku95's liability for any resulting loss is limited. We always strive to avoid service interruptions as much as possible.

12.2 Responsibility for Personal Decisions

Members engage in gaming of their own free will and based on their own financial decisions. ku95 is not responsible for any financial loss arising from betting or gaming. Play responsibly and within your limits.

13.1 Changes to Terms

ku95 reserves the right to modify any part of these rules and terms at any time. Efforts will be made to notify members of any changes, however, continued use of the platform will be considered acceptance of the new terms.

13.2 Language and Interpretation

These terms are written in Bengali. In the event of a conflict between any translation into another language and the Bengali version, the Bengali version shall be considered authoritative.

13.3 Entire Agreement

These rules and terms, the Privacy Policy, and the Responsible Gaming Policy together form the entire agreement between ku95 and the member. Any prior oral or written understandings are superseded by this agreement.